4.13 Removing a person

You can remove a person from the system, revoking any certificates and canceling any devices that have been issued to them. All information about the person is removed from the system, with the exception of audit information.

You can configure MyID so that any people that are removed are archived in a separate table on the database, allowing you to keep track of all the users that have existed in the system; see the Archiving deleted users section in the Administration Guide for details.

To remove a person's user record:

1. Search for a person in the MyID database, and view their details.

   See section 4.1, Searching for a person for details.

   You can also view a person's details from any form that contains a link to their account.

   For example:

   • Click the link icon on the Full Name field of the View Request form.
   • Click the link icon on the Owner field of the View Device form.

2. Click the Remove Person option in the button bar at the bottom of the screen.

   You may have to click the ... option to see any additional available actions.

   The Remove Person screen appears.

   

3. From the Reason drop-down list, select the reason that you are removing the person's user record.

   The reason you select determines what happens to any devices and certificates already issued to the person. See the Certificate reasons section in the Operator's Guide for details.

4. Type any additional Notes in the provided box.

5. Click SAVE.

   The person is removed from the MyID system. Removing a person from MyID does not remove the user from the directory.